APPOINTMENTS
Most of our providers have been with us for many years. Because of this, they have a strong following and popular times fill up quickly. We encourage you to schedule your appointments a few weeks in advance, or before you leave the MedSpa, to ensure you get the time you want. At the time of booking, we’ll ask for a credit card to guarantee your appointment, some appointments may also require a non-refundable deposit to hold the appointment time. We accept American Express, Visa, Mastercard and Discover. Prices are subject to change without notice.
We recommend that you arrive 5-10 minutes before your appointment to fill out any remaining intake paperwork and to enjoy our relaxation area prior to your treatment
CONSULTATIONS
It is required that every new patient have a complimentary consultation and we offer them in person or virtually. At any time, a patient can come in and have a consultation to explore additional treatments. You will meet with a nurse and a nurse practitioner to make sure all treatments will be safe and effective for your particular situation. Our Centered On You program ensures that every patient has a well thought out plan.
CANCELLATION POLICY
Patients must provide a 48-hour notice when cancelling appointment to avoid a $75 cancellation fee. We collect a guaranteeing credit card at the time of making the appointment. Some appointments that require a large amount of time on the schedule will be a greater deposit amount.
If you arrive more than 10 minutes late for your appointment, you may be required to reschedule your appointment to avoid disrupting the appointments of other clients.
Product RETURNS
If you are not fully satisfied with a purchase from our retail area, please bring your receipt and the unused portion of the product back within 30 days of purchase. We’ll gladly issue a credit, good for product or future service. There are no cash or credit card refunds. Unfortunately, we cannot offer credit on product returned after 30 days.
Your privacy
Make sure you disclose any medical problems or concerns to your practitioner so we can always treat you appropriately. All of your information is private and protected by HIPPA regulations as we are a medical practice.